Join Our Team!
Hi there!
My name is Sarah Rodriquez and I am the General Manager at Arch + Cable Hotel. We are looking for dedicated, talented individuals to join us in providing a luxurious boutique experience for our guests. If that sounds like you, keep reading!
A little about me to start. I began my hospitality career in 2016 as a guest experience representative at a chain hotel and fell in love. From there I was quickly promoted to guest experience manager, followed by assistant general manager where I was involved with the opening of a new hotel. After that property was opened and performing well, I accepted a new opportunity where my responsibilities involved traveling to troubled properties, creating policies and procedures, organizing finances, and hiring and training staff. Once the property was back up on it’s feet, I would move on to a different property in a different state and do it all over again. In this position I helped four properties get back on track! It was a challenging, but very rewarding, position.
Wanting to be back at my home base, I moved on to an assistant general manager position for yet another new hotel and later accepted a general manager position to open a third new property. You could say opening new hotels is my specialty! Arch + Cable Hotel is the first independent brand I’ve worked with on an opening but a lot of the process is the same. I’m excited to be joined by a team of gifted individuals as we move closer to our opening date.
Moving on - let’s talk about our available positions.
We are looking to fill a variety of positions with the same goal in mind for each: creating the best possible guest experience at Arch + Cable. As we are a boutique property, every position will be required to know the ins and outs of the hotel and be expected to jump in where needed. Unlike larger chain hotels, we will not have a separate front desk and housekeeping department, but will have one guest experience team.
Our first position is our Guest Experience Coordinator, who will act as my right hand and is a full-time position. The responsibilities of this position include anything and everything guest related, as well as assisting with marketing and sales, social media content and blog creation, and event planning. Time in this position will be split between the front desk and housekeeping, overseeing the operations of each to ensure the best possible guest experience.
Next up is our Guest Experience Specialist, which is a part-time position. As I mentioned above, we are a boutique property with 20 rooms, meaning Guest Experience Specialists will be training in both front desk operations and housekeeping procedures and will be scheduled according to property needs. If an individually applying is passionate about a particular job, we will work to schedule more hours in that position but there are no guarantees. This position is great for anyone wanting a few hours a week, split schedules, evenings and weekends.
A fun note: Our lobby hours are from 8am-10pm so no night shift here!
With our second location opening in the Spring of 2024, there is also the potential for growth within our company, Hospitality Ventures. If you are a detail oriented and dependable individual that is dedicated to creating an elevated guest experience, I encourage you to learn more on our careers page and submit an application!
Talk soon,
Sarah
